5 Property Management Mistakes – Simple Ways to Avoid Them
1. Working With Different Vendors Everytime
It can be tempting to shop around for the cheapest vendor, but there are many downsides to this approach. Working with a facility service team who is already familiar with your property and your goals can be worth a few extra pennies in the long run, or it may even save you money along with precious time and energy.
Want to consolidate your vendors into one? TWS offers a comprehensive list of facility services that are sure to cover your needs; and we are the most flexible company around, with an unsurpassed ability to adapt to the unique requirements of your property.
2. Allowing Tenants to Handle Maintenance Problems Themselves
Tenants may offer to handle a maintenance issue themselves and then deduct it from their rent. For a busy property manager, this may seem like a great deal. However, tenants could get injured while doing repairs, and they may not handle repairs properly, causing more damage. Best practice is to have repairs and maintenance handled by a licensed vendor and/or a skilled maintenance worker that you can trust.
TWS listens to what our property managers tell us they need and prefer, and so we offer a “general maintenance manager” add-on for properties that already use some of our other, regular services. Ask us about using one general maintenance person across several of your sites in an area too. Not a TWS client yet? Make the switch and discover why we have one of the highest client retention rates around.
3. Hiring Unskilled Workers
This may seem like a no-brainer, but it may be tempting to go with the cheapest bid, even if it’s not from a proven professional. Skilled, experienced workers provide thorough and longer-lasting repairs and results. In addition, make sure your service provider is up-to-date on the latest methods and standards.
4. Not Doing Routine Inspections
Preventative maintenance saves you in every way it counts – time, money and stress. Routine inspections help you spot minor problems before they become big ones. They also develop trust with your tenants, securing high-quality tenants for the long-term.
How can your facility service provider help with routine inspections? Regularly scheduled service technicians can act as the eyes and ears for your property.
5. Not Communicating With Owners / Tenants
Poor communication can lead to misunderstandings, a lack of trust and unwanted vacancies. Be proactive about keeping communication channels open and make yourself approachable. Respond to all communication as quickly as possible. Make use of technology for staying up to date on tenant maintenance concerns.
What else? Not Working with TWS Facility Services!
Why not make the switch to TWS? Give us a call and find out how we can improve your service experience and ease your load with our trustworthy expertise and adaptive problem-solving.
Already working with us? Ask about what other services you can add so you can rest with ease knowing the same proven team is dedicated to all of your property’s maintenance and cleaning needs.
Call TWS Facility Services at 888-883-1915